Privacy Policy

Our website address is: https://www.purelyprose.com/

I gather and use certain information about you in order to:

• respond to your requests for information (e.g. my availability or a quote for editorial services)
• allow you to register for a special offer
• allow me to contact you while an editing project is ongoing
• allow access to course and book content
• enable certain functions on this website
• better understand how visitors use this website

I collect the following minimal information:
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• name
• contact postal address
• email address
• information pertinent to your enquiry (e.g. word count, nature of project, whether you’re an author or an editor)
• I use Facebook Pixel to help me understand how visitors use my site. The program places a cookie on your computer to monitor the pages you visit and the links you follow (if your computer allows cookies to be placed).

The data I collect is used as follows:
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• For my internal accounting processes (e.g. so I can invoice you) and so that I am compliant with my tax authority (HMRC) should it request an audit.
• To contact you in response to your enquiry, order, quote, special offer or booking.
• To give you access to course content you have purchased that resides on my website, and book content you have purchased that is stored on my ecommerce platform of choice.
• To record your agreement to the terms and conditions of my editorial services.
• In the case of the Facebook pixel (a cookie), to create a custom audience for adverts on Facebook and to tailor those adverts to Facebook users’ interests.

With the exception of the Facebook pixel, I will never use this data for marketing or promotion purposes without getting your permission in writing first (for example, to publish your testimonial for me on my website), or unless you have signed up to be notified about a specific offer.

A cookie is a small file placed on your computer’s hard drive. It enables my website to identify your computer as you view different pages on my website. 

Web analytics

• Google Analytics: To read Google’s privacy statement, and how after 25 May you can request that I remove your information from my analytics data, see Google’s data privacy policies and approach and its data processing terms.

Facebook advertising
I plan to use this information to create a custom audience for adverts on Facebook and to tailor those adverts to Facebook users’ interests.

• Here is Facebook’s privacy policy.

More information

Cookies do not provide me with access to your computer or any information about you other than that which you elect to share with me.

You can use your web browser’s cookie settings to determine how my website uses cookies. If you do not want my website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how my website functions, and some pages may become unavailable to you.

To learn more about cookies, visit All About Cookies

I collect and store minimal information via the following forms:

• Contact form (via DirectAdmin)
• Booking confirmation form (via DirectAdmin)
• Author’s style preferences form (via DirectAdmin)
• Email (via Webspacebar)

I will never lease, distribute or sell your information to third parties unless you give me written permission to do so, or I am required to do so by law. Please note that if your information is being held to enable access to content that you’ve purchased from me, the removal of your data will remove your account.

The minimal information I collect is stored on the following data servers:

• DirectAdmin. This is my website host. It is password-protected and has SSL-certification (https) to provide an additional layer of security.
• Dropbox. This is my cloud-based file management system accessed via my password-protected computer. My Dropbox account is protected by a two-step password-authentication process. You can access Dropbox’s privacy policy here.
• PayPal. This is the password-protected online payment service I use for sales of my courses and books, and for  editorial-services clients who elect not to be invoiced via direct bank transfer.
• Wave. This is the accounting app I use to send invoices. Your name, email address and a project summary are stored. You can access Wave’s privacy policy here, their security policy here, and their terms of use here.

DATA SERVERS IN THE UNITED STATES

• All PayPal transactions are subject to the PayPal Privacy Policy. Your data will used for accounting purposes only and will never be divulged to third parties.

Because many of my customers and clients work with me more than once, I do not delete data unless specifically requested to do so.

• HMRC requires me to keep records for ‘at least 5 years after the 31 January submission deadline of the relevant tax year’. See ‘How long to keep your records‘.
• Please ask if you want me to delete or amend your records. As long as I’m complying with HMRC’s legal requirements, I’ll action your request immediately.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

No one, unless you request that I do so in writing, or HMRC elects to audit my business.

If you have any questions or requests for modification or removal of your data, you are welcome to email me at des@purelyprose.com